We're here to provide you with clear and comprehensive answers you can make informed decisions about your financial journey.
1. What is Motorcycle Financing?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
2. Who is eligible for Motorcycle Financing?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
3. How does the application process work?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
4. What documents are required for the application?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
5. How long does the approval process take?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
6. Can I choose any motorcycle for financing?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
7. What are the payment terms for Motorcycle Financing?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
8. Are there any hidden fees?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
9. Can I pay off my loan early? Are there penalties?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
10. Will you offer more financing products in the future?
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
What is Unistar?
Unistar is a well-established financing company specializing in motorcycle loans, helping individuals achieve their dream of owning a motorcycle.
Where can I download the Unistar Mobile App?
You can download the Unistar Mobile App from the [App Store] for iOS devices and the [Google Play Store] for Android devices.
Who can register as an Unistar Mobile App user?
The Unistar Mobile App is available for individuals who meet our loan eligibility criteria.
How to register?
Registration is easy. Simply download the app, follow the registration steps, and submit the required documents.
What IDs are allowed for onboarding, and how do I submit them?
We accept any of these valid government issued IDs:
■ PhilSys ID
■ ePhilID
■ Driver’s License
■ Passport
■ UMID
■ PhilHealth ID
■ PRC ID
■ SSS
During registration, you will be guided on how to submit them electronically.
What is a Selfie Check? Why is it needed? How do I do it properly?
The Selfie Check is a security measure. Follow the in-app instructions to complete it properly.
Why doesn’t my camera work when I am doing my registration?
Ensure that the app has access to your device's camera. Check your device settings to allow camera access for the Unistar Mobile App.
Will my password be invalidated/account be locked?
We take security seriously. Account access is temporarily restricted after multiple unsuccessful login attempts.
How can I log in to my Unistar Mobile App?
You can log in using your registered email and password. Touch and Face ID are also supported.
I cannot log in to my Unistar Mobile App using Touch/Face ID. What should I do?
Try re-enabling Touch/Face ID in the app settings. If the issue persists, please contact our support.
How can I log out from the Unistar Mobile App?
You can log out by navigating to the app's settings or options menu.
What types of motorcycle loans do you offer?
We offer various types of motorcycle loans, including new and used motorcycle financing, loan refinancing, and more.
How do I apply for a loan?
By visiting one of our branch partners for in-person assistance.
What are the eligibility criteria for a loan?
Eligibility criteria vary, but they generally include age, income, and creditworthiness. For specific details, please visit our website or contact us.
What are the requirements for borrowing?
Be clear about what documents and how many valid IDs. This will make applications faster and more applications when they visit stores.
What are the loan payment terms?
Our repayment terms are designed with flexibility to meet your preferences. We offer a range of term lengths, with the most common falling between 12 to 36 months. However, our team will work with you to tailor the term that best suits your specific needs.
What IDs are accepted?
We accept any of these valid government issued IDs: PhilSys ID
■ PhilSys ID
■ ePhilID*
■ Driver’s License
■ Passport
■ UMID
■ PhilHealth ID
■ PRC ID
■ SSS
During registration, you will be guided on how to submit them electronically.
How long does the approval process take?
Approval times may vary, but we aim for a quick and efficient process to get you on the road as soon as possible.
Can I choose any motorcycle for financing?
You have the flexibility to choose from a wide range of motorcycles for financing. For specific brands and units we allow to be financed, please visit our website or contact us.
How do I increase my chances of being approved?
You can enhance your chances by maintaining a good credit history, submitting complete documents, and meeting our eligibility criteria.
My application was rejected. When can I apply again?
You may apply again after 3 months from the date that your loan application was rejected.
I have fully paid my loan. Can I apply for another loan immediately?
Yes, you can apply for another loan once your previous loan is fully paid.
Can I have multiple Unistar loans at the same time?
We do allow multiple loans with us, subject to your eligibility and creditworthiness.
Where can I pick up my motorcycle once my loan is already approved?
Your motorcycle can be picked up from our authorized dealership once your loan is approved, completed and signed the required loan documents.
How can I pay for my loan?
Repayments can be made through various channels, including branch partners, bank deposits, or electronic transfers. Please visit our website for the list of our authorized payment channels
Can my loan payment be delayed?
Timely payments are encouraged. However, if you foresee payment difficulties, please contact our customer support to discuss available options.
Is there a transaction fee when paying through Payment Centers?
There might be transaction fees associated with some payment methods; please check with the respective Payment Centers.
I already paid. Why is my payment not yet reflected?
Payment processing times may vary. Rest assured, we aim to update your payment status as soon as possible.
I paid the wrong amount, what should I do?
Contact our customer support to rectify the situation. We'll guide you on the necessary steps.
How will I know if the payment was received?
You will receive notifications and updates regarding your payment status through the Unistar Mobile App or a call by our service representatives.
How do I check my remaining balance and remaining months left in my account?
You can check your remaining balance and loan details through the Unistar Mobile App or by contacting our support team.
What are the penalties imposed for late payment?
Penalties for late payments are explained in your loan terms. To avoid them, please make timely payments.
